Refund & Cancellation Policy
Last updated: February 2026
Overview
This policy describes the refund and cancellation terms for Huekit subscriptions and purchases. Huekit is a Figma design tokens plugin operated by Prome Solutions, LLC. By purchasing or subscribing to Huekit, you agree to the terms outlined below.
Monthly Subscriptions (Ambitious Designer Plan)
Monthly subscriptions to the Ambitious Designer plan can be cancelled at any time directly from your Huekit dashboard.
- Cancellation takes effect at the end of your current billing period.
- You retain full access to all paid features until the end of the period you have already paid for.
- No refunds are issued for partial months of service.
- There are no cancellation fees.
Lifetime Plans (Senior Designer Plan)
The Senior Designer plan is a one-time purchase with no recurring charges.
- 14-day money-back guarantee: If you are unsatisfied with the product within 14 days of your purchase date, contact us at hi@huekit.io for a full refund.
- After 14 days from the date of purchase, all sales are final.
- “Lifetime access” means access for the lifetime of the Huekit product.
Free Plan (Junior Designer)
The Junior Designer plan is completely free and requires no payment information. Because no payment is collected, no refund is applicable. You may use the free plan indefinitely.
How to Cancel
You can cancel your monthly subscription in two ways:
- From your dashboard: Log in at huekit.io/dashboard and use the subscription management controls.
- By email: Send a cancellation request to hi@huekit.io.
Cancellation is processed immediately. You will continue to have access to paid features through the end of your current billing period.
How to Request a Refund
To request a refund within the applicable refund window, email hi@huekit.io with the following information:
- The email address associated with your Huekit account.
- Your reason for requesting a refund.
Approved refunds are processed within 5–10 business days and returned to your original payment method via Stripe.
Exceptions
- Refund requests may be denied if our terms of service were violated.
- Chargebacks and disputes: We kindly ask that you contact us at hi@huekit.io before filing a dispute with your bank. We are committed to resolving issues directly and promptly.
Changes to This Policy
We may update this refund and cancellation policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
Contact
If you have any questions about this policy, please contact us:
Prome Solutions, LLC
301 East Silver Fox Road
Newark, DE 19702, USA
Email: hi@huekit.io